And of course not even a manger called to see what happen or what was the situation, I guess at the Hilton they solve customer issues by calling “there people” and making sure they will break fingers :) Such a way of treating customer but that is what happen when u hire unprofessional something I did not expect from. Of course that low life could not do sh*t and when her people got there the cops were already there so she started to claim that she told me they are over booked and it is the third party fault and she will refund my money of course my money was not refunded. Then when I got frustrated and asked for my money she started to say I have to leave the property and called 911 right away on me and then yelling started to happen from both Sid’s and she started to say racial words, yet after she hunted up with the police she called “her people” to come and show me what is going to happen to be because I missed with the wrong person and she will have my finger broken. And when asked to speak to a manager she refused and said no manger is available.
Home 2 suites hilton houston stafford full#
Even thought I booked and paid in full a week before through chase travel. At our Home2 Suites Houston Stafford Hotel near Sugar Land Business Park, enjoy spacious pet-friendly rooms with a kitchen, flexible work space and free. Then I went after the check in time which is 3.pm They asked me to come back in an hour as they could not check me in since my room is not ready at 3:15Pm so I did come back after an hour and when I walked in she told me they can’t have the room ready for me since it need to be deep cleaned and they won’t have a room for me. I called when I arrived to the airport asking if they allowed early check ins they said no there is no a viable rooms. On January 24th I had a reaver nation with home 2 suite Stanford Tx. Conveniently located just minutes from downtown, our Stafford hotel puts you near some of Houston's most popular attractions as well as a host of dining and shopping options.
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